Is this equipment new or used?
Most of it is used, surplus, refurbished, or end-of-life. A few items are new in box and say so in the title. Every listing states the condition and shows photos of the actual unit you will receive.
What comes with the item?
Only what is shown in the photos or listed under “Included” in the description. Cables, adapters, software, manuals, batteries, and power supplies are not included unless the listing says they are.
How do I find a specific part?
Use the search box with the manufacturer part number, model number, brand, or our SKU. If you cannot find what you need, contact us with the part number. Inventory changes daily.
How does shipping work?
Orders ship from our warehouse in Garland, Texas. The shipping charge is calculated from the weight of your order and shown at checkout before you pay. Alaska, Hawaii, US territories, and international destinations are quoted separately at checkout.
How do I track my order?
You receive a tracking number by email when your order ships. The Track Order page asks for the order number and the billing email.
Do I need an account to order?
No. You can check out as a guest. An account lets you see past orders and saves your address for next time.
What payment methods do you take?
Credit and debit cards, and PayPal. Business buyers who need to pay another way should contact us.
Do you charge sales tax?
Texas sales tax is charged on orders shipped to Texas addresses. Tax-exempt organizations should contact us with their certificate before ordering so the exemption can be applied.
Can I return an item?
The listing is the return rule. Standard listings can be returned within 14 days of delivery unless the listing is marked parts, repair, freight, final sale, or no returns. Parts, repair, salvage, as-is, and freight listings are not returnable unless eBay requires it. Contact us first with the order number, product title, SKU, and a short description. If it arrived damaged or does not match the listing, include photos of the item, the packaging, and the shipping label. Details are in the Returns Policy.
Can I pick up locally?
Yes, by arrangement. Call 972-487-6800 during business hours, 8 AM to 4 PM Central, Monday through Friday, to set up a pickup in Garland.
Do you sell in bulk or to resellers?
Yes. We sell lots and recurring quantities to businesses, schools, and resellers. See bulk and business buying or contact us with the part numbers and quantities.
Is this the same inventory as your eBay store?
Yes. eRecycler Online has sold on eBay since 1999, and this website lists the same warehouse inventory. An item can sell in either place, so a listing may close here when it sells there.