Help for orders and parts from eRecycler Online. The warehouse is in Garland, Texas. This site and the eBay store sell the same inventory.
Bought on eBay
Use eBay messages. An email to the website does not attach to an eBay order, and eBay will not show that email in the buyer’s message thread.
Bought on erecycleronline.com
Email webinfo@erecycler.net with the order number, the SKU, and the product title. You can also call 972-487-6800, 8 AM to 4 PM Central, Monday through Friday.
Choose the topic
- Order helpOrder number, payment, an item that sold on the other channel, and what to include in the email.
- Shipping and trackingGarland shipments, the tracking email, the Track Order page, and local pickup.
- Returns and damageContact us before you ship anything back. Photos if it arrived damaged or does not match the listing.
- Product questionsCondition, what is included, and how to ask whether a part fits a specific model.
- Bulk and business buyingLots, repeat quantities, tax-exempt orders, and payment that is not a card or PayPal.
- Contact supportWhich address to use, and the details that let us find the order.
Already published
eRecycler Online has sold computer parts and electronics on eBay since 1999. An item can sell on the website or on eBay. When it sells in one place, the other listing closes.